Modes of delivery

Our goods, packed properly, are delivered by leading logistics. The articles you have ordered are delivered as quickly as possible by our delivery service German Postal Service resp. DHL.

Delivery costs

The valid prices are those which are valid at the point of time of your ordering. They include no VAT and are valid for all the countries within the EU and Switzerland.

Delivery costs for all other countries are depending on the prices of the German Postal Service and are calculated automatically for your order.

For products which are especially heavy or bulky (furniture for example) we charge higher delivery cost shares. In such cases we would inform you immediately after receiving your order about the higher price.

If we have to pay import sales tax resp. duty of the import country, we charge them separately. Because of the varying duty charges the import countries raise depending on the product we willingly inform you about the duty charges you have to expect for your product.

There is no VAT refund on export of articles out of the EU.